About Us
Zioss Sdn Bhd is a new company of Bob Ziegler and some family members. After almost 30 years in Malaysia, with his own companies (manufacturing, etc.), he had recently decided to retire from those activities and move on to new things. Zioss is a new start then to use his skills and experiences to attempt to find an efficient solution to one of the ever present needs in the market, which could be defined as: businesses constantly looking for strategic advantages in the marketplace. It has become clear over the years that businesses are constantly at each others throats for better, cheaper, faster... ad infinitum. In that atmosphere the strength of market forces plays on all parties.
The solution to this conundrum was illusive, until it was realized that it was "new product development" that was the real key that stood the test of time. The solution appears to be -- to be able to consistently have product that puts one business ahead of others. ("Service" substituted for "product" also applies in respect of the service industry).
After much thought the last years, it has become obvious that innovation is this key. Innovation floats to the surface after hugely intense efforts in so many areas: ideas, design, quality, processes, constant renewal... and more. One should realize that the most valuable contribution to one's own businesses has to be persistence in innovating. Whether it is in terms of machinery invented, processes developed, products & packaging designed, concepts marketed, or market problems that were resolved.... experience shows that innovation is by far the most fulfilling.
Two of the most valuable lessons one can learn then are, to "think out of the box" (creativity); and to be persistent, at times to the extreme. As an example, one of the important values of the Japanese way is their Kaizen approach... continuous incremental improvement (persistence). In lightheartedness one might think they have refined that to the point of irritation! It is also an opinion though that their culture is very often lacking in that all important attribute of "thinking out of the box".
Perhaps Japan's intense Kaizen approach does though still generate innovations; but one cannot help but think that a heavier dose of creativity would give greater results in their efforts. As in most all cultures though a key task is to find ways to allow creativity to surface and not be suppressed by particular cultural roadblocks.